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Telephone scam protection

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Overview

Fake or scam phones call can be dangerous because sooner or later, one will be convincing enough for us to act and enable the fraudsters to scam us. Check whether your parents receive these types of calls because the elderly are often the most targeted. The good news is that there is a fair amount we can do to lessen and even eliminate scam phone calls altogether.

Time required: 30 - 60mins

Difficulty: Medium

Software/hardware costs: £35

HOW-TO VIDEO TUTORIAL

Follow the instructions in the video below step by step. If you prefer written instructions, these can be found below.

Things to do

  • 1. Learn how to identify a scam caller and how to react.

  • 2. Stop leaking personal data into the public domain.

  • 3. Install a call blocker.

DETAILED HOW-TO INSTRUCTIONS

How-to Instructions

ONE. Learn how to identify a scam caller and how to react.

a. Educate yourself so you can identify the typical scams (see www.simplecyberlife.com/tbc for details).

b. Learn how to react;

  • If you’re suspicious, hang-up, wait 5 minutes and then call them back from a number you trust (not given by them).
  • For banking calls, call the number from the back of your debit/credit card or from google

TWO. Stop leaking personal data into the public domain.

a. Even if you change your telephone number, if you haven’t addressed the root cause of the problem (your phone numbers being publicly accessible) it won’t have any impact.

Follow the tips we covered on social media earlier (also available in my book) to prevent over-sharing your personal details online.

b. Perform the actions stated in “Part IV: Diagnosis & Response” chapter of my book, specifically the section called Removal of Online Content.

These instructions can also be found here. This will help reduce your online footprint and help reduce cyber criminals ability to get hold of it so they can scam you.

c. Register with any national opt-out registers, e.g. in the UK you can register with the Telephone Preference Service (TPS).

d. Once you’ve successfully removed your personal details from mainstream public domains, you can change your telephone number with your phone provider.

THREE. Install a call blocker.

a. Home Phone Blocker;

  • Blocking capabilities are typically much more
    powerful and you only pay once (unlike the network options which phone providers such as BT offer).
  • If you don’t mind replacing your current phone at home, I’d recommend the BT 8600 Advanced Call Blocker Expandable Cordless Phone. It only costs £35!
  • If you’d prefer not to change your phone handset, get the TrueCall Call Blocker (£120) which plugs in between your phone and the telephone wall socket, allowing it to intercept calls before they come through to your phone.

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